Shop By Category:
If you are interested in seeing products according to category, simply select the link from the list on the left side of this page.
If you cannot find a particular product for a category, simply email us at firstname.lastname@example.org or call us at 877DETOX77
and we will connect you with a live person to help you with all your product and ordering needs.
Searching For Products:
Simply type in the name or product number of the product that you are searching for into the search box at the top left of this page. Then, click "Go". You will then see a list of products relating to your query. Click on any of the links to see more details about that item and/or add the item in your cart. To bring up a wider range or results, try limiting your search to one word. If you cannot find a particular product using the search box, email us at email@example.com and we will connect you with a product specialist.
Methods of Ordering:
Order by Phone: Toll Free 1-877DETOX77 Monday thru Friday 8 am to 7 pm Eastern Standard Time
Order by Mail:
You may send us a check or money order. If you wish to pay by check or money order, please mail your payment along with your name, address, phone number and order description to:
Animal Element Attn: Order Department
PO Box 326 Oliver Springs, TN 37840
Please specify what product you are ordering and where you would like your product to be shipped.
(Please note: That by sending a check, your product may take slightly longer to arrive than the normal delivery time as we must wait for your check to clear our bank).
Methods of Payment AnimalElement.com accept:
Visa, MasterCard, and Discover.
Place an Order:
After entering your billing and shipping information you will be taken to the "order review" page where you can review all of your billing and shipping information and change any of it if necessary. Here, you will also be able to enter any coupons and/or gift certificates you may have.
Once you are done reviewing your order, enter your credit card information and click the "Click Here To Complete Checkout Process" button at the bottom of the page to complete your order.
Please note: Your billing address will need to match the address your credit/debit card company has on file. If it does not match, your order may be declined for security purposes.
Track My Order:
To track your online order click here.Tracking information will be available once your order ships.
You will receive an email confirmation containing your tracking number(s).
Edit My Order:
If you wish to edit or change your order after it has been placed, please call 1-877DETOX77. We have the ability to edit an order within 15 minutes after it’s been placed.
Cancel My Order:
If you wish to cancel your order after it has been placed, please call 1-877DETOX77. We have the ability to cancel an order up to 15 minutes after it’s been placed.
Money Back Guarantee:
We know you will love the quality of our products and if you are not satisfied, we want to make sure you are completely satisfied. Animal Element guarantees every product that we sell. Our products are manufactured under the stringent quality controls required by law.
Your satisfaction is totally guaranteed for a 21 days from purchase date. If you are not completely satisfied, return the unopened product and we will promptly refund your money.
Coupon Redemption: If you have a coupon, you can redeem it on the last page of the checkout process. There is a coupon box below the order total. Simply enter the coupon number and hit "Apply". Once the page refreshes, you will see the coupon deducted from your total amount.
You can find how to turn on cookies by selecting the Help option on the toolbar of your internet browser. On most browsers, it will guide you through the process of accepting new cookies, notifying you of cookies, disabling cookies and modifying settings.
Create an Account:
Users who create a personal account with us will be able to store all of their billing information with us, thus preventing having to enter it every time. To create an account, simply select "Sign In, then click the Sign Up link". From there, you will be able to register with us. You will also be able to register during your check-out process. If you do not wish to create an account with us, simply choose Guest Checkout.
If you forgot your password, click on the Sign In button located at the top right side of the page, then click the “Forgot Password?” link, and follow the instructions for Forgot Your Password.
Edit Account Information:
If you wish to edit your account information, first login to your account. You will then see links under My Account on the left side of the page that allow you to update your profile. Remember to click the "Update" button located at the bottom of the page when you are finished making updates.
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